Employment

opportunities

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Our vision is to create an outstanding experience for all patrons by providing exceptional front-of-house services that exceed their expectations and leave a lasting impression. We aim to be recognized as a team of personable, knowledgeable, and professional staff who are passionate about the arts and committed to delivering exceptional customer service. Our focus is on creating a welcoming and inclusive environment, where everyone feels valued and respected. Through ongoing training and development, we strive to maintain a high level of expertise in all aspects of front-of-house management, including customer service, safety and security, accessibility, and general effectiveness. Our ultimate goal is to ensure that every guest has an enjoyable and memorable experience at our theatre, and to contribute to the success of our organization by generating positive word-of-mouth and repeat business. 

 

Current Job Openings

Click the positions below for more information

  • Bartender Responsibilities

    ➢ Crafting and serving alcoholic beverages at TLP bars

    ➢ Restocking bars to ensure a seamless and uninterrupted service experience

    ➢ Providing excellent customer service

    ➢ Managing cash transactions and ensuring compliance with financial protocols

    ➢ Maintaining cleanliness in the general area and providing ongoing customer service

    ➢ Assisting with the closing procedures of the ticket office including preparing cash banks

    ➢ Other duties as assigned

    Qualifications

    ➢ Must be 18 YEARS OLD to apply

    ➢ BASSET certification required, can provide training for right applicant

    ➢ Previous bartender experience preferred

    ➢ Works effectively both independently and as part of a team

    ➢ Demonstrates strong analytical, interpersonal, and customer service skills

    ➢ Possesses knowledge and/or interest in TLP events and programming

    ➢ Exhibits excellent public relations and communication skills

    ➢ Performs with precision and attention to detail in a high-volume sales environment

    ➢ Able to carry up to 10lbs

    Personal Characteristics

    ➢ Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

    ➢ Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

    ➢ Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

    ➢ Appropriate Attire: Dressing professionally for the job and the setting

  • Deck Manager Responsibilities

    Oversees staff, including deck bartenders and cooks

    Keeping a keen eye on inventory levels, restocking as needed, and proactively identifying items that require reordering

    Assisting patrons with their deck food and beverage selections by being knowledgeable about the items, including ingredients and allergens

    Assists with food operations for group opportunities and events

    Assist the administrative team using personal expertise to improve deck operations

    Managing cash transactions and ensuring compliance with financial protocols

    Maintaining cleanliness in the general area and providing ongoing customer service

    Assisting with the opening and closing procedures including preparing cash banks

    Other duties as assigned

    Qualifications

    High School Diploma or equivalent

    Extensive knowledge and experience in Food Service and use of kitchen equipment

    Food Manager Certification

    Must be available to work Friday nights, Saturdays & Sunday Matinees

    In addition to Deck Cook/Bartender duties

    Other duties as assigned

    Personal Characteristics

    Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

    Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

    Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

    Appropriate Attire: Dressing professionally for the job and the setting

  • Deck Cook Responsibilities

    Prepares and cooks food items to ensure the highest quality of service

    Assists in the setup and cleanup of the deck and stage area to ensure proper food handling, sanitation, and food storage procedures.

    Performs any other duties and activities necessary for the effective operation of the organization, as assigned by the Deck Manager and Administrative Assistant

    Providing excellent customer service

    Managing cash transactions and ensuring compliance with financial protocols

    Assisting with the opening and closing procedures including preparing cash banks and updating seating charts and event information

    Qualifications

    Must be 16 YEARS OLD to apply

    Extensive knowledge and experience in Food Service and use of kitchen equipment

    Food Handler Certification, can provide training for right applicant

    Works effectively both independently and as part of a team

    Demonstrates strong analytical, interpersonal, and customer service skills

    Possesses knowledge and/or interest in TLP events and programming

    Exhibits excellent public relations and communication skills

    Performs with precision and attention to detail in a high-volume sales environment

    Personal Characteristics

    Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

    Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

    Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

    Appropriate Attire: Dressing professionally for the job and the setting

 

Download the TLP Employment application (PDF)

Mail Completed Applications to:
Timber Lake Playhouse
8215 Black Oak Rd.
Mount Carroll, IL 61053

you can send your application or resume to admin@timberlakeplayhouse.org

 

The theatre believes that equal opportunity for all staff members is important for the continuing success of our organization. In accordance with state and federal law, the theatre will not discriminate against a staff member or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promoting, demoting, training, benefits, transfers, layoffs, termination, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all staff members based on qualifications and job requirements.