Bartender Responsibilities

➢ Crafting and serving alcoholic beverages at TLP bars

➢ Restocking bars to ensure a seamless and uninterrupted service experience

➢ Providing excellent customer service

➢ Managing cash transactions and ensuring compliance with financial protocols

➢ Maintaining cleanliness in the general area and providing ongoing customer service

➢ Assisting with the closing procedures of the ticket office including preparing cash banks

➢ Other duties as assigned

Qualifications

➢ Must be 18 YEARS OLD to apply

➢ BASSET certification required, can provide training for right applicant

➢ Previous bartender experience preferred

➢ Works effectively both independently and as part of a team

➢ Demonstrates strong analytical, interpersonal, and customer service skills

➢ Possesses knowledge and/or interest in TLP events and programming

➢ Exhibits excellent public relations and communication skills

➢ Performs with precision and attention to detail in a high-volume sales environment

➢ Able to carry up to 10lbs

Personal Characteristics

➢ Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

➢ Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

➢ Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

➢ Appropriate Attire: Dressing professionally for the job and the setting

Box Office Staff Responsibilities

➢ Handling the sale of event-related tickets to the general public

➢ Offering support in marketing and promotional projects for ticketed events

➢ Processing ticket orders through various channels, including mail, telephone, internet,

and over-the-counter through the online ticketing program

➢ Distributing literature to patrons and addressing inquiries about shows and events

➢ Providing excellent customer service

➢ Managing cash transactions and ensuring compliance with financial protocols

➢ Maintaining cleanliness in the general area and providing ongoing customer service

➢ Assisting with the closing procedures of the ticket office, including preparing cash banks

and updating seating charts and event information

➢ Other duties as assigned

Qualifications

➢ Must be 16 YEARS OLD to apply

➢ Works effectively both independently and as part of a team

➢ Demonstrates strong analytical, interpersonal, and customer service skills

➢ Possesses knowledge and/or interest in TLP events and programming

➢ Exhibits excellent public relations and communication skills

➢ Performs with precision and attention to detail in a high-volume sales environment

Personal Characteristics

➢ Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

➢ Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

➢ Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

➢ Appropriate Attire: Dressing professionally for the job and the setting

Concession Stand Attendant Responsibilities

➢ Keep a welcoming attitude and remain effective as we serve a high volume of people in a short time frame (30 minutes before the show and 15 minute intermission)

➢ Assisting patrons with their concession selections by being knowledgeable about the concession items, including ingredients and allergens

➢ Providing excellent customer service

➢ Managing cash transactions and ensuring compliance with financial protocols

➢ Maintaining cleanliness in the general area and providing ongoing customer service

➢ Assisting with the closing procedures of the ticket office including preparing cash banks

➢ Other duties as assigned

Qualifications

➢ Must be 16 YEARS OLD to apply

➢ Previous food service experience preferred

➢ Works effectively both independently and as part of a team

➢ Demonstrates strong analytical, interpersonal, and customer service skills

➢ Possesses knowledge and/or interest in TLP events and programming

➢ Exhibits excellent public relations and communication skills

➢ Performs with precision and attention to detail in a high-volume sales environment

➢ Able to carry up to 10lbs

Personal Characteristics

➢ Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

➢ Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

➢ Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

➢ Appropriate Attire: Dressing professionally for the job and the setting

Gift Shop Attendant Responsibilities

➢ Efficiently manage the day-to-day operations of the gift shop, including processing transactions through the electronic terminal and providing excellent customer service

➢ Keeping a keen eye on inventory levels, restocking as needed, and proactively identifying items that require reordering

➢ Interact with patrons, assisting them in finding the perfect memento to commemorate their TLP experience

➢ Managing cash transactions and ensuring compliance with financial protocols

➢ Maintaining cleanliness in the general area and providing ongoing customer service

➢ Assisting with the closing procedures of the ticket office including preparing cash banks

➢ Other duties as assigned

Qualifications

➢ Must be 16 YEARS OLD to apply

➢ Works effectively both independently and as part of a team

➢ Demonstrates strong analytical, interpersonal, and customer service skills

➢ Possesses knowledge and/or interest in TLP events and programming

➢ Exhibits excellent public relations and communication skills

➢ Performs with precision and attention to detail in a high-volume sales environment

➢ Able to carry up to 10lbs

Personal Characteristics

➢ Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

➢ Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

➢ Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

➢ Appropriate Attire: Dressing professionally for the job and the setting

Deck Manager Responsibilities

Oversees staff, including deck bartenders and cooks

Keeping a keen eye on inventory levels, restocking as needed, and proactively identifying items that require reordering

Assisting patrons with their deck food and beverage selections by being knowledgeable about the items, including ingredients and allergens

Assists with food operations for group opportunities and events

Assist the administrative team using personal expertise to improve deck operations

Managing cash transactions and ensuring compliance with financial protocols

Maintaining cleanliness in the general area and providing ongoing customer service

Assisting with the opening and closing procedures including preparing cash banks

Other duties as assigned

Qualifications

High School Diploma or equivalent

Extensive knowledge and experience in Food Service and use of kitchen equipment

Food Manager Certification

Must be available to work Friday nights, Saturdays & Sunday Matinees

In addition to Deck Cook/Bartender duties

Other duties as assigned

Personal Characteristics

Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

Appropriate Attire: Dressing professionally for the job and the setting

Deck Cook Responsibilities

Prepares and cooks food items to ensure the highest quality of service

Assists in the setup and cleanup of the deck and stage area to ensure proper food handling, sanitation, and food storage procedures.

Performs any other duties and activities necessary for the effective operation of the organization, as assigned by the Deck Manager and Administrative Assistant

Providing excellent customer service

Managing cash transactions and ensuring compliance with financial protocols

Assisting with the opening and closing procedures including preparing cash banks and updating seating charts and event information

Qualifications

Must be 16 YEARS OLD to apply

Extensive knowledge and experience in Food Service and use of kitchen equipment

Food Handler Certification, can provide training for right applicant

Works effectively both independently and as part of a team

Demonstrates strong analytical, interpersonal, and customer service skills

Possesses knowledge and/or interest in TLP events and programming

Exhibits excellent public relations and communication skills

Performs with precision and attention to detail in a high-volume sales environment

Personal Characteristics

Professionalism: Ability to maintain a professional demeanor in all aspects of the role and establish positive working relationships internally and externally

Problem-solving: Assessing problem situations, identifying causes, and providing effective solutions

Workplace Skills: Capacity to work efficiently under stress, demonstrating flexibility in a dynamic and fast-paced environment

Appropriate Attire: Dressing professionally for the job and the setting

Purpose: The Assistant Cook will work closely with our head cook to ensure the preparation and delivery of high-quality meals to our company. The ideal candidate will have a passion for food, excellent organizational skills, and the ability to work in a team environment

Primary Responsibilities
The Assistant Cook provides the following services:

Assist in the preparation of meals according to established recipes and portion sizes.

Help with the cooking, baking, grilling, and frying of various menu items.

Ensure that all food preparation areas are clean and sanitized according to safety standards.

Follow proper food handling procedures and adhere to health and safety regulations.

Assist in the receiving and storage of food deliveries.

Maintain a clean and organized kitchen environment, including washing dishes and cleaning cooking equipment.

Assist in menu planning and contribute ideas for new dishes or specials

Follow instructions from the Head Cook and other senior management staff members.

Prepares food for TLP Events as scheduled.

Performs all other duties and/or activities as deemed necessary for the effective operation of the organization as assigned by the Executive Director.